Case Study: JetCharge achieves automated field workflows and time savings with Emvisage

JetCharge Automation is the Number 1 Time & Money Saver For Us

JetCharge, Australia's leading installer of electric vehicle charging infrastructure, faced challenges managing its complex workflows and high volume of jobs. Manually booking and confirming appointments for over 35 installations a week was not feasible. To address this, the company implemented Emvisage Field Service Software to centralize information and automate administrative tasks.

The Emvisage solution provided a single platform for job allocation, automated notifications, and digital documentation, which field technicians used to plan their entire day. This resulted in 90% of installations being completed without any phone calls, eliminating the need to chase installers for updates. Emvisage became the single source of truth for the entire organization, drastically improving efficiency and contractor onboarding.

JetCharge

Nirav Thaker

Project Coordinator