Case Study: state government IT department in India achieves certificate lifecycle control with eMudhra CertiNext

State Government IT Department in India eliminates citizen portal SSL errors for 12 months with eMudhra

The IT department of a state government in India faced a challenge in managing the SSL/TLS certificates for its numerous e-governance portals. With no centralized visibility, certificates were expiring unnoticed, causing public-facing security warnings. The department partnered with eMudhra to implement a formal certificate management process using their CertiNext solution.

eMudhra deployed CertiNext, which discovered 140 certificates and provided a centralized dashboard for tracking and automated renewals. This eliminated certificate expiration incidents on citizen portals and provided a full compliance framework. The solution gave the department complete control over its certificate estate, ensuring zero SSL errors for 12 months post-deployment.