Case Study: a private sector bank in India strengthens workforce access security with eMudhra SecurePass

Private Sector Bank in India cuts onboarding time from 3–4 days to day one with eMudhra

A private sector bank in India faced significant challenges with its workforce access security. Employees managed separate credentials for 18 different applications, leading to inefficient onboarding and a critical security gap where 6% of active accounts belonged to departed staff. The bank partnered with eMudhra to address these issues ahead of an RBI examination.

eMudhra deployed its SecurePass solution to unify identity and access management. This provided single sign-on for all applications, multi-factor authentication for internal logins, and automated joiner-mover-leaver workflows. The results were immediate: ex-employee accounts were reduced to zero, new hires received access on day one, and the RBI closed the prior finding. The deployment also noticeably reduced help desk calls for password resets.