Case Study: Layer3 achieves proactive MSP efficiency with Emsisoft

Layer3 - Customer Case Study

Layer3, an MSP providing IT services to small and medium-sized businesses in Canada, needed a way to deliver high-quality, proactive support and robust anti-malware protection to its clients in a cost-effective manner. To achieve this and manage their clients' digital transformation, they turned to the vendor Emsisoft for its endpoint security solution, which they implemented through the Atera platform.

The solution from Emsisoft, integrated via Atera's App Center, provided a centralized management console and co-branding capabilities. This allowed Layer3's small team of four technicians to efficiently deploy, monitor, and manage security for all their clients, saving significant time on manual installs and patching. The result is a drastically more proactive service; their systems now automatically alert them to issues before they become client problems, leading to exceptional customer satisfaction and reinforcing their strong brand reputation.

Layer3

Amir Zehtab-Jadid

President