Case Study: Largest Telecom Company's Philanthropic Arm Achieves Centralized HR Data and Accurate Payroll with Empxtrack

HR Automation For A Not-For-Profit Organization

The philanthropic arm of a major global telecom, founded in 2000 to support education for underprivileged children, employs 1,700 staff—many “Mobile Teachers” working across remote areas of North India. Manual HR processes created gaps in employee records, causing data integrity issues, delayed updates, and operational inefficiencies around leave, attendance, exits and payroll.

Empxtrack implemented a web-based employee database plus leave and attendance modules, enabling HR to manage records and approvals online and regional offices to update data in real time. The solution centralized data capture, produced user-definable reports and dashboards, streamlined exit processing, and ensured accurate, integrated payroll—improving visibility, decision-making and operational efficiency.