Case Study: US-based Not‑For‑Profit Organization achieves aligned teams and streamlined performance management with Empxtrack

Empxtrack Performance Management Software Aligns Employees For A Not-For-Profit

A US not‑for‑profit with 110 employees faced delivery gaps and growing concern that customers were not being served effectively. With a single HR manager and tight budgets, leadership needed a low‑cost way to set common goals, measure progress periodically, and replace expensive or feature‑poor product options.

The organization implemented Empxtrack Performance Management and went live within two weeks: five vision‑aligned goals were preloaded into employee goal sheets, core competencies were defined, and a quarterly appraisal process with self‑ and manager reviews was launched. As a result, employees gained clear expectations and weekly progress tracking with automated reminders, supervisors provided more focused coaching, leadership could monitor real‑time progress and take remedial action, and the HR manager reported a dramatically smoother, more productive process.