Case Study: Decision Support Analytics Company achieves equitable, normalized appraisal scores with Empxtrack

Empxtrack Addresses Challenges In Normalization Of Appraisal Scores For A Decision Support Analytics Company

A decision-support analytics firm serving biopharma, using agile cross-functional teams and proprietary frameworks, faced inconsistent performance appraisals caused by wide variation in managers’ rating styles and interpretation of criteria. This produced non‑homogenized, unreliable scores that affected promotions and incentives, so the company needed an easy-to-use system to normalize scores and ensure equitable evaluations.

They implemented Empxtrack Performance Appraisal, quickly deploying customized forms and dashboards that let HR track appraiser variation, view level- and team-wise scores, normalize ratings, and upload final results for review. The outcome was a fair, transparent, and objective appraisal process with reduced manager bias, easy comparison of historical performance, and better recognition and motivation of top performers.