Case Study: SPI Cinemas reduces absenteeism and attrition with Empuls

Motivating frontline employees with Empuls to reap the benefits of reduced absenteeism and attrition

SPI Cinemas, a Chennai-based multiplex operator with 1,200 employees, needed a better way to engage its largely frontline workforce. With 90% of staff in customer-facing roles and engagement efforts previously managed manually by team leads and HR, the company struggled to scale recognition and motivation across locations.

Using Empuls’ rewards and recognition platform, SPI Cinemas digitized its employee engagement program with instant recognition, goal setting, and a broad reward catalog. Empuls helped reduce R&R implementation time by 90% and cut absenteeism, lowering annual workdays lost from 400 to 360, while also supporting improved morale and lower attrition.

SPI Cinemas

Siddharth Sekhar

Human Resources Executive