Case Study: Cleartrip boosts employee satisfaction and GPTW scores with Empuls

Cleartrip improves employee satisfaction and happiness with Empuls.

Cleartrip, a leading online travel aggregator in India and the market leader in the Middle East, needed a better way to run employee engagement and rewards programs. Using Empuls, the HR team faced challenges with low adoption of its previous rewards portal, slow and inconsistent manual processes, limited social interaction around recognition, and the need for a solution that could support multiple locations and cultures.

Empuls implemented a digital employee engagement and rewards platform for Cleartrip, including spot rewards, dashboards, feeds, announcements, appreciations, and budgeting tools. With Empuls, Cleartrip cut reward campaign setup time from about five days to a few minutes, improved employee satisfaction scores by 80%, increased GPTW survey scores by 10 points, and reduced absenteeism by 10%.

Cleartrip

Ajay Sreedhara

Deputy General Manager - HR