Case Study: a leading home healthcare provider improves efficiency, security, and onboarding with EmpowerID

Leading Home Healthcare Provider - Customer Case Study

A leading home healthcare provider with 40,000 employees faced significant pressure to reduce costs while improving productivity, easing IT workload, and enhancing patient data security. To address these challenges, they partnered with EmpowerID to implement an identity and access management solution, focusing on automating user provisioning and enabling single sign-on.

EmpowerID deployed its User, Group, and SSO Manager modules to automate the user provisioning process and create a federated application portal. This allowed the provider to onboard new users in hours instead of days and grant immediate access to all necessary applications through a single login. The solution also featured multi-factor authentication to meet regulatory requirements. The results included a more efficient workflow, faster access to clinical applications, and reduced administrative time during patient visits, as confirmed by patient surveys.