Case Study: a global manufacturing powerhouse achieves automated identity lifecycle management with EmpowerID

Global Manufacturing Powerhouse Service Provider - Customer Case Study

The client, a global manufacturing powerhouse with over 350,000 employees, faced significant identity and access management challenges. Their manual processes, managed by 140 different external providers, resulted in lengthy account creation and employee idle time. They engaged EmpowerID to establish a single, automated global identity lifecycle process to enforce standards and ensure day-one readiness for new hires.

EmpowerID implemented a phased solution, starting with automated joiner-mover-leaver processes synchronized from the corporate directory. Subsequent phases introduced granular role-based access control and automated updates to Active Directory. This EmpowerID solution provided a flexible and adaptable platform, enabling fast turnaround for IT requests, ensuring high data quality, and establishing a robust foundation for future expansion and security enforcement.