Case Study: Geneva General Hospital Schools of Nursing achieves faster, paperless loan notifications with EMPOWER Student Information System

Geneva General Hospital Schools of Nursing Use Empower to Streamline Loan Notification Process

Geneva General Hospital Schools of Nursing faced a manual, time-consuming loan notification process that required saving disbursement reports, converting them to Excel, and using mail merge to print and mail letters—pulling staff away from other duties and limiting green initiatives. They evaluated EMPOWER Student Information System and its Financial Aid module, including the Loan Notification Tool (FA/S75), to find an electronic solution.

EMPOWER Student Information System deployed the FA/S75 Loan Notification Tool to automate the notification workflow, eliminating Excel and mail‑merge steps and giving students real‑time access to award information. The change reduced student wait times for awards, freed the financial aid team to focus on higher‑value work, cut paper use, and used EMPOWER’s configurable platform to meet the school’s specific needs.