Case Study: BJ’s Wholesale Club achieves faster scheduling and better labor forecasting with Empower Software Solutions

BJ’s Wholesale Club - Customer Case Study

BJ’s Wholesale Club, a leading warehouse club operator with 200 locations across 15 eastern states, was facing growing HR and workforce management challenges as the company expanded. Its older systems for time and attendance and labor management were separate, making data sharing difficult, and it lacked a single solution for wall-to-wall forecasting and scheduling. BJ’s chose Empower Software Solutions and its EmpowerWFM platform to address these issues.

Empower Software Solutions implemented EmpowerWFM to centralize control, enable real-time reporting, and provide advanced wall-to-wall forecasting and scheduling. The results included faster, more efficient scheduling that cut up to 20 hours per weekly club schedule, plus exception reports that now take minutes instead of hours. BJ’s also improved labor forecasting, payroll budgeting, and staff allocation, freeing managers to spend more time developing employees and serving customers.

BJ’s Wholesale Club

Susan Wadowski

AVP Operations Support