Case Study: Metropolitan Commercial Bank achieves centralized, trackable information security training and compliance with emPower eLearning

Metropolitan Commercial Bank - Customer Case Study

Metropolitan Commercial Bank, a New York–based commercial bank with more than 100 employees across five locations, needed an in-house information security training program to keep staff current on regulations and ensure policy compliance. Metropolitan engaged emPower eLearning to develop a tailored online information security program and learning portal.

emPower eLearning delivered a customized Learning Management System (LMS) with courseware on phishing, secure email and mobile use, role-based course assignments, automated reminders, and administrator monitoring. The solution gave employees anytime, anywhere access, simplified administration, centralized personalized training, and made tracking and compliance checks straightforward—enabling Metropolitan Commercial Bank to monitor activity, enforce annual refreshers, and maintain up-to-date regulatory training.

Metropolitan Commercial Bank

Nick Rosenberg

Executive Vice President and Chief Technology Officer