Case Study: Bradford Health Services achieves 90% HIPAA & OSHA compliance in 4 months with emPower eLearning

Bradford Health Services - Customer Case Study

Bradford Health Services, a behavioral healthcare provider with 31 locations across six states, needed to modernize and centralize compliance training for domains such as HIPAA, OSHA and The Joint Commission. Historically reliant on classroom training, Bradford struggled with multi-location management, inconsistent policy attestations, manual reporting, and the need to upload custom courses — so they sought a scalable LMS to automate reminders, reporting, and course distribution.

emPower eLearning implemented an all-access Learning Management System with customized eLearning and mLearning courses, policy attestations, user-specific allocations and tiered administrative access so individual centers could manage training while reporting to corporate. The emPower eLearning solution delivered fast onboarding (1,100+ users in 48 hours), centralized tracking for 31 locations, automated reminders and actionable reports, and measurable results: 90% HIPAA/OSHA compliance in four months, 91% policy attestations, 60+ hours of onboarding work automated per new hire, and a risk reduction from 25% to under 2%.

Bradford Health Services

Margo Hayes

Interim HR Director