Case Study: YCSS finds the right hire faster with Employment Hero SmartMatch

YCSS finds the perfect hire with SmartMatch

YCSS (Youth, Child and Family Intervention Service) is a Beenleigh, QLD-based organisation supporting youth through residential care, keeping kids at home programs, and domestic violence services. As it grew, YCSS struggled to fill open roles using traditional job boards like SEEK and Indeed, often seeing the same unsuitable applicants repeatedly and facing delays because candidates needed specific checks and clearances. The company uses Employment Hero’s HR Platinum & Payroll.

Employment Hero’s SmartMatch gave YCSS access to a fresh pool of higher-quality candidates without needing to post a job ad. With Employment Hero, the team quickly found, interviewed, and onboarded the right hire in just a couple of weeks, with one interview happening within days and the successful candidate becoming a full-time employee. The result was a faster, easier hiring process that helped YCSS save time and focus on its core work while still attracting quality talent.

Youth, Child and Family Intervention Service (YCSS)

Leanne Jackson

Youth, Child and Family Intervention Service (YCSS)