Case Study: The Sands Torquay achieves HR and payroll efficiency with Employment Hero

The Sands Torquay ticks everything off their HR to-do list with Employment Hero

The Sands Torquay, a 150+ employee resort in Torquay, Victoria, was struggling with manual, paper-based HR and payroll processes that were creating inefficiencies, overwhelming workloads, and compliance concerns. After their HR Manager resigned, the team needed a better way to manage hiring, onboarding, contracts, policies, and payroll, so they turned to Employment Hero for HR and Payroll software.

Employment Hero provided a single cloud-based HR solution that digitized onboarding, payroll, document management, reporting, and safety incident tracking, while also giving employees self-service access through Swag. The results were significant: The Sands Torquay onboarded over 20 employees in two weeks, saved $50,000 AUD in the first year and $35,000 annually thereafter, improved compliance confidence, and boosted efficiency enough to avoid replacing the HR Manager.

The Sands Torquay

Leanne Nicholson

Group Director of Finance