Case Study: South Pacific Private cuts payroll time by one-third and streamlines onboarding with Employment Hero

South Pacific Private Increase Visibility and Lower Costs With Employment Hero

South Pacific Private, an Australia-based private hospital with a 120‑person team offering inpatient and day programs for addiction and mood disorder treatment, faced time-consuming manual payroll (up to three days per month) and paper‑based onboarding that made tracking clinical qualifications difficult. They chose Employment Hero’s HR and payroll platform to streamline payroll, onboarding and reporting.

Employment Hero implemented a tailored payroll setup and paperless onboarding with reporting to manage varied shift types, enterprise agreements and clinical credentialing. As a result, Employment Hero cut payroll processing time by about one third, removed manual timesheet data entry by HR (shifting ownership to managers and employees), and freed HR to focus on meaningful staff support.

South Pacific Private

Naomi Coleman

HR and Payroll Coordinator