Case Study: Smokeball achieves global HR and payroll efficiency with Employment Hero

Smokeball - Customer Case Study

Smokeball, a business services company with 300 employees across the UK, Australia, the US and Singapore, needed a better way to manage global HR and payroll as it scaled quickly. Its small payroll function was struggling with manual processes, and expanding into new markets like the Philippines required stronger compliance support and reporting. Employment Hero helped Smokeball bring HR and payroll into one connected platform, using HeroForce to support international hiring.

With Employment Hero and HeroForce, Smokeball expanded into the Philippines compliantly without setting up a local entity, while also centralising HR, payroll and performance management across four countries. Automated payroll workflows reduced the workload for a single payroll specialist managing 300 employees, and the team gained access to local employment expertise and more sophisticated reporting.

Smokeball

Abigail Malloy

People and Culture Manager