Case Study: Resonate Solutions achieves automated HR and rapid onboarding with Employment Hero

Resonate Solutions Gives Top Marks to Employment Hero

Resonate Solutions, a Sydney-based customer engagement consulting firm of 33 staff, faced heavily manual HR processes—paper forms, double-handling and a new‑hire journey that could stretch three to four days. Employee Experience Coordinator Daniela Delinavelli researched cloud HR systems and selected Employment Hero to automate onboarding, employee self-service, leave management and integrate with Xero payroll.

Employment Hero implemented a cloud HR solution and handled the setup and Xero integration, turning a multi-day, paper-driven workflow into an online process: new hires now complete contracts and onboarding in their own time with typical turnaround under 30 minutes, and Daniela’s involvement falls to just three to four minutes. Employment Hero also delivered employee self-service for leave and streamlined probation reviews, freeing HR time and improving first-day engagement and overall operational efficiency.

Resonate Solutions

Daniela Delinavelli

Employee Experience Coordinator