Case Study: Lucent Advisory achieves streamlined HR, payroll and compliance for SMEs with Employment Hero

Lucent Advisory Partners With Employment Hero

Lucent Advisory, a tech‑savvy HR and accounting advisory firm based near the Adelaide CBD, faced a common SME problem: clients were buried in manual HR, payroll and compliance paperwork and lacked systems to measure performance or ensure compliance. After a two‑year search for an integrated HRIS that worked with payroll and accounting, Lucent Advisory selected Employment Hero (integrated with KeyPay) to deliver a cloud‑based, per‑employee HR platform.

Employment Hero implemented an all‑in‑one HRIS with automated onboarding, notifications, employee self‑service, performance tools and payroll integration, enabling Lucent to package services like Hire to Retire and People & Performance. The result: faster, compliant onboarding (new hires complete paperwork before day one), reduced administrative burden, affordable per‑employee pricing that opened services to smaller clients, enthusiastic client feedback, and the ability for Lucent Advisory to grow its client base across Australia.

Lucent Advisory

Justine Pepper

Director