Case Study: Pharmacy Alliance achieves reduced HR admin and faster onboarding with Employment Hero

Independent Pharmacy Group Uses Employment Hero to Reduce HR Admin

Pharmacy Alliance, an independent pharmacy group supporting over 650 pharmacies, faced growing HR admin pain as its head office expanded: slow, paper-based onboarding (manila folders, Word-to-PDF contracts), difficulty keeping staff up to date with training, and lengthy manual processes. To modernise people processes the Alliance adopted Employment Hero’s HRIS/onboarding platform.

Employment Hero worked with Pharmacy Alliance’s HR team to digitise onboarding, migrate contracts and starter packs into the platform, and set up automated performance review templates. The result: onboarding that once took a couple of weeks now completes in a day, reduced administrative burden, higher employee buy‑in and a more positive company image — outcomes driven by Employment Hero’s platform and customer success support.

Pharmacy Alliance

Sam Daniele

HR Manager