Case Study: Harcourts Coastal achieves automated HR and improved compliance with Employment Hero

Harcourts Coastal Automates HR With Employment Hero

Harcourts Coastal, an award‑winning real estate agency with 125 employees across three locations, faced inefficient, manual people‑management: leave, contracts and onboarding were tracked on disconnected systems or paper, documents went missing, and managers lacked visibility. To address this, they turned to Employment Hero’s HR software, launching the platform in early 2018 to modernize their HR processes.

Employment Hero implemented a paperless HRIS that automated leave requests, digital offers and contract signing, onboarding tasks, and certification tracking, while giving employees self‑service access to contracts and leave. The result was faster, more transparent HR operations—improved leave management (the team’s “number 1” feature), tighter compliance, fewer lost documents and time saved on onboarding—enabling Harcourts Coastal to manage all 125 staff more efficiently with Employment Hero.

Harcourts Coastal

Katrina Mattig

Business Manager