Case Study: Community Therapy achieves streamlined HR, payroll and compliance with Employment Hero

Community Therapy Drives Exceptional Customer Service With Employment Hero

Community Therapy, a mobile allied health provider serving the Central Coast, Newcastle, the Hunter and Port Stephens, needed an HRIS to centralise employee records, streamline payroll, manage performance reviews, policies and mandatory training, and build an LMS. After evaluating options, Community Therapy chose Employment Hero for its mobile-friendly platform, integrated HR and payroll capabilities, built-in LMS and employee benefits, and because the vendor’s values and onboarding support aligned with the organisation.

Employment Hero implemented a consolidated HR platform with integrations to QuickBooks, Go1 and JobAdder and features for payroll, contracts, compliance tracking, check-ins and learning management. As a result, Employment Hero helped Community Therapy move from manual processes to a near “one‑click” recruitment-to-onboarding flow, centralised HR tasks, improved compliance (criminal checks, insurances, mandatory training) and enabled rapid training rollouts during COVID-19 — outcomes reflected in strong staff feedback and safer, more consistent care for patients.

Community Therapy

Scott Lynch

Managing Director