Case Study: Bright & Duggan achieves greater manager efficiency and HR transparency with Employment Hero

Bright and Duggen Gets More Done With Employment Hero

Bright and Duggan, a Sydney-based strata management firm with 200+ employees, struggled with a lack of transparency and time-consuming HR administration for line managers. Operations Manager Sue Stevens frequently had to record activities herself or contact HR to approve leave, timesheets and performance notes, so the company turned to Employment Hero (including HeroPay Premium) to bring a unified HRIS to managers and staff.

Employment Hero gave managers clear visibility into staff status and mobile tools to approve timesheets and access payslips, freeing up time for core duties—Sue, who manages 13 staff, says day-to-day tasks are much easier. After going live with Employment Hero and HeroPay in 2017, Bright and Duggan streamlined HR and payroll processes, improved manager productivity and reduced administrative bottlenecks across the business.

Bright and Duggen

Sue Stevens

Operations Manager