Case Study: Allied Credit Group speeds up recruitment with Employment Hero SmartMatch

Allied Credit adds SmartMatch to their recruitment toolbox

Allied Credit Group, a fast-growing Australian finance provider, needed to speed up recruitment after an internal promotion left its customer service team short-staffed. To keep pace with its operational needs, the company turned to Employment Hero and its HR Platinum platform, looking for a faster, less admin-heavy way to find the right candidate for an open Customer Service Officer role.

Using Employment Hero’s SmartMatch tool, Allied Credit was instantly matched with suitable, work-ready candidates instead of waiting for applications from traditional job boards. The team reviewed 30–40 profiles, shortlisted about six, and quickly contacted candidates directly, dramatically reducing recruitment time and streamlining hiring and onboarding.

Allied Credit Group

Alex Kelly

Senior Talent Acquisition Specialist