Case Study: SEQUAL achieves a 100% quality hire rate with Employment Hero's Hero Foundation

How SEQUAL achieved a 100% quality hire rate with Hero Foundation

SEQUAL, a Brisbane-based registered NDIS disability support provider, needed a better way to find quality frontline workers who would stay in role. Despite receiving around 300 applicants per job, the team struggled with high turnover, performance mismatch, and the heavy demands of a highly regulated, high-intensity care environment. They turned to Employment Hero’s Hero Foundation to help improve hiring outcomes.

Employment Hero’s Hero Foundation connected SEQUAL with purpose-driven, job-ready candidates from underrepresented talent pools and supported them through the normal interview process. The result was a 100% interview success rate for Hero Foundation candidates, stronger engagement and cultural fit, and reduced recruitment friction, giving SEQUAL a more sustainable hiring pipeline with lower attrition risk.

SEQUAL

Karin Rosen

HR Manager