Case Study: Quest Griffith simplifies payroll and improves staff satisfaction with Employment Hero

Quest Griffith’s success story with Employment Hero A game-changer for small businesses

Quest Griffith, an Australian hospitality business in New South Wales led by owner Sophie Sun, was struggling with a difficult payroll process before switching to Employment Hero. Using the Employment Hero HR + Payroll Premium product, Sophie faced inaccurate records, technical issues, and stressful delays that sometimes made it hard to pay staff on time.

Employment Hero streamlined payroll and leave management for Quest Griffith, with Sophie praising the system’s ease of use, quick online support, automated annual leave tracking, and visa entitlement checks. The change eliminated issues with ABA files and bank transfers, reduced admin for staff clock-ins and payroll queries, and helped Sophie spend more time focusing on growing the business.

Quest Griffith

Sophie Sun

Owner