Case Study: Experience Gold Coast saves 36 hours a week and $36K a year with Employment Hero

How Experience Gold Coast saved 36 hours a week and $36K a year by streamlining payroll, HR and rostering

Experience Gold Coast, a 600+ employee organisation in Gold Coast, Australia, was managing a complex mix of salaried, casual, and contractor staff across multiple entities with disconnected HR, rostering, and payroll systems. Before working with Employment Hero, payroll alone took three days a week, rostering was handled in a separate tool, and finance was manually processing contractor invoices.

Employment Hero implemented Premium Payroll and Platinum HR to unify HR, payroll, rostering, clock-in/clock-out, training, recognition, and benefits in one platform. The result was a major efficiency gain: payroll processing dropped from three days to about three hours for one division, rostering double-handling was eliminated, and the business saved $36,000 annually while reclaiming 36 hours a week.

Experience Gold Coast

Andrew Murling

Payroll Manager