Case Study: YFS cuts recruitment admin and scales with Employment Hero

How YFS cut recruitment admin and scaled to 260 staff with confidence

YFS, a Queensland-based not-for-profit supporting homelessness, domestic violence and family services, was growing to more than 260 employees but was still managing recruitment and onboarding manually. With applications coming through a shared inbox, employee records spread across folders, and paper-based onboarding forms, the HR team needed a more scalable system. Employment Hero provided ATS, HR reports and broader HR tools to help centralise these processes.

With Employment Hero, YFS moved to a single platform for recruitment, onboarding, employee records, workflows and performance management. The result was reduced recruitment admin, faster and more transparent candidate communication, and 100% digital onboarding completed before day one. Employment Hero also gave managers a better hiring experience and freed HR to focus on higher-value work as YFS continued to scale confidently.

YFS

Sonja Neal

Human Resource Officer