Case Study: NORSTA cuts payroll processing from 3 days to 30 minutes with Employment Hero

How this defence marine contractor cut payroll from 3 days to 30 minutes with Employment Hero

NORSTA, a defence marine contractor based in Darwin, Australia, needed to rapidly stand up compliant HR and payroll processes to support operations under a Commonwealth contract. With only weeks before go-live, the team was relying on manual tools, paper forms, SharePoint folders, and a basic payroll system, creating heavy admin work and compliance risk. Employment Hero helped NORSTA move from this fragmented setup to a more streamlined people-management process.

Using Employment Hero’s HR, payroll, recruitment, leave management and employee self-service features, NORSTA built an auditable, secure, Australian-hosted system and made the platform the source of truth for employee information. The results were significant: payroll processing time dropped from several days to under 30 minutes per cycle, one HR headcount was eliminated, and managers saved 5–10% of their time on leave and scheduling tasks.

NORSTA

Lynda Davie

HR Lead