Case Study: Aspire Hub achieves faster recruitment, stronger compliance, and payroll efficiency with Employment Hero

The HR overhaul that helped Aspire Hub reduce recruitment costs and pass NDIS audits with confidence

Aspire Hub, a Queensland-based NDIS provider with 300+ employees, was struggling with manual HR, compliance, and payroll processes as it grew. The team had no single source of truth for employee records, which made recruitment, record-keeping, and audit preparation time-consuming and difficult to manage. Aspire Hub used Employment Hero’s Payroll Premium and HR Platinum products to address these challenges.

Employment Hero implemented an all-in-one HR, payroll, and recruitment platform with ATS, SmartMatch, and automated compliance tools. Aspire Hub cut recruitment costs by using SmartMatch to surface qualified candidates and saved $480 on one job ad, achieved a 100% NDIS audit score with only two expired documents out of 6,800 tracked, and streamlined payroll to save hours each pay cycle while reducing errors.

Aspire Hub

Sindy Rennick

Chief People Officer