Case Study: Contemporary Benefits Advisors achieves 4X revenue growth and boosts client retention with Employee Navigator

Modern payroll integrations helped Contemporary Benefits Advisors accelerate growth and boost customer retention

Contemporary Benefits Advisors (CBA) faced piles of paperwork, fragmented carrier portals, and the need for modern benefits and HR technology to scale operations and retain clients. After evaluating options, CBA licensed Employee Navigator in 2014 and selected Employee Navigator’s benefits administration platform and payroll integrations to align with their long-term vision and white-glove service model.

Employee Navigator delivered a single technology platform with seamless payroll integrations and online enrollment that reduced administrative overhead and increased client stickiness. As a result, CBA reports more than 100 clients using payroll integrations, client savings instances of roughly $10,000 annually, and overall revenue growth of 4X since 2015 — outcomes CBA attributes directly to Employee Navigator.

Contemporary Benefits Advisors

Spencer Witherspoon

Contemporary Benefits Advisors