Case Study: Intrepid achieves streamlined benefits enrollment and eliminates paperwork with Employee Navigator

Intrepid uses Employee Navigator to revolutionize enrollment

Intrepid, an Atlanta-based employee benefits consulting firm led by Liz Frayer, needed a rules-based, multi-dimensional enrollment system because the platforms they’d evaluated were essentially “online sheets of paper” that couldn’t enforce eligibility or guide employees. After demos and a call, Intrepid selected Employee Navigator to handle the intricacies of complex benefit offerings and provide a configurable enrollment experience.

Employee Navigator let Intrepid streamline enrollment and reporting across its book of business, putting 5,000+ employees from 100+ companies on the platform (average case size ~50) and becoming the standard offering for 100% of new business over 20 lives. The implementation eliminated volumes of paperwork for Intrepid’s 20-person team, sped renewals and updates, and delivered measurable efficiency gains and improved client service.

Intrepid

Liz Frayer

President