Case Study: Kansas City agency Bukaty achieves 49% larger average client size and 50% more lines of coverage per client with Employee Navigator

Bukaty increased average client size by 49% and average lines of coverage per client by 50% with Employee Navigator

Bukaty, a Kansas City–based agency serving mid-to-large group corporate clients, faced slow, error-prone, paper-based enrollment and the burden of maintaining separate benefits administration and payroll systems. Weekly template downloads/uploads and manual file creation consumed staff time and limited the agency’s ability to scale, so Bukaty turned to Employee Navigator’s digital benefits administration platform with payroll and carrier integrations to move clients from paper to online enrollment.

Employee Navigator automated enrollments, integrated payroll and carrier systems, and provided a year-round digital benefits dashboard, allowing Bukaty to reduce manual work and refocus staff on advisory services. As a result, Bukaty’s average client size increased 49% and average lines of coverage per client rose 50% (from ~4 to ~8); the firm now runs 4,300+ lines on the data exchange, works with 650+ clients using integrated carriers, and credits Employee Navigator with helping win major accounts.

Bukaty

Matt Miller

VP of Enrollment Services