Case Study: WayAhead strengthens HR capability and achieves QIC accreditation with Employee Matters

WayAhead meets all 113 QIC indicators with Employee Matters

WayAhead, a community-based mental health advocacy non-profit, faced a significant challenge after the departure of its internal HR advisor, leaving the organization without any HR capability. They needed immediate support for day-to-day advice, performance management guidance, and the development of key people policies. Employee Matters provided its ongoing HR support service to effectively replace their internal function.

Employee Matters implemented a comprehensive solution, providing expert advice, developing bespoke policies, and delivering staff training. The results included a clear HR framework, trusted leadership guidance, and improved governance. A key measurable impact was that WayAhead successfully achieved full QIC Health and Community Services Standards accreditation, meeting all 113 indicators with no corrective actions required, a process heavily supported by Employee Matters.

WayAhead