Case Study: Applicant Information improves drug testing management with Empeek's Lab Testing Platform

Applicant Information cuts testing cycle time by 75% with Empeek

Applicant Information, a US-based consumer reporting agency providing background screening and drug testing services, faced significant challenges with its outdated, Windows-based internal system. The cumbersome platform required manual effort, led to slow turnaround times, and could not scale with the company's growth. To modernize its operations, Applicant Information partnered with software vendor Empeek to develop a new comprehensive cloud portal for managing drug testing data.

Empeek implemented a unified, HIPAA-compliant cloud platform that automated complex workflows and integrated with various labs and collection sites. The solution delivered impactful results for Applicant Information, including a 45% reduction in costs and a 75% faster testing cycle time. The system also supported a 350% increase in testing volume, provided a full return on investment in under 35 months, and significantly reduced manual errors.

Applicant Information