Case Study: Croda strengthens employee support during loss with Empathy

Croda extends loss support to 800+ employees with Empathy

Croda, a global specialty chemical manufacturer, faced a challenge in supporting employees through the complex logistical and administrative tasks that follow a personal loss, a gap not filled by their existing mental health and EAP benefits. After an employee experienced a sudden loss, Benefits Manager Tiffany Taylor identified the need for a more practical support solution and discovered Empathy and its Loss Support service.

Empathy provided a guided resource to help employees navigate the logistical challenges of loss, which Croda rolled out across its US and Canadian operations. The solution was immediately impactful, deepening employees' sense of belonging and trust. The partnership also influenced Croda's decision to switch its group life insurance to a carrier that could extend Empathy's support to beneficiaries, further broadening the benefit's reach.

Croda