Case Study: PiCo achieves real-time, global PoS connectivity and faster support with EMnify

How Pico Helps Retailers Transform Legacy Pos Systems for a Better Customer Experience

PiCo, a Sydney-based smart retail solution provider, helps retailers connect legacy Point-of-Sale (PoS) systems to modern cloud services so they can deliver real-time, personalized shopper engagement. Facing the global challenge of aging PoS terminals that lack internet connectivity, PiCo built the PiCoHub and PiCoConnect cloud platform and partnered with EMnify to provide the cellular connectivity and cloud communication capabilities needed for plug-and-play deployments.

EMnify supplied PiCo with Global IoT SIMs and tools like the Web Portal, network steering, IMEI lock and data limits to enable secure, scalable cellular connections for PiCoHub devices. With EMnify embedded in their solution, PiCo has deployed products across four continents and for brands such as Microsoft, Krispy Kreme and Subway, while drastically reducing onboarding and support time—field partners can reset SIMs and switch carriers via the EMnify Portal to avoid tier‑two tickets—and preventing bill shocks through data limits, enabling faster, more reliable global rollouts.

PiCo

Andrew Lowe

Managing Partner & Co-founder