Case Study: Kroopin’s Poopin Scoopin reduces missed calls and boosts bookings with Emitrr

Kroopin's Poopin Scoopin boosts bookings by 50% with Emitrr

Kroopin's Poopin Scoopin, a dog waste removal company, was struggling with a high volume of missed customer calls, particularly after hours and while their team was in the field. This was damaging their customer experience and leading to significant lost revenue, as many calls were from potential customers seeking estimates. After an answering service failed due to a lack of industry knowledge, they turned to Emitrr for a solution.

Emitrr implemented its Missed Call-to-Text feature, which automatically engages callers with a text message whenever a call is missed. This solution ensured 100% of calls were answered and customer queries were handled. By effectively capturing these leads, Kroopin's Poopin Scoopin generated 50% more new bookings, significantly improving revenue and customer engagement.

Kroopin's Poopin Scoopin