Case Study: Kroopin’s Poopin Scoopin achieves 50% more bookings with Emitrr

How Kroopin's Poopin Scoopin Used Text Messaging To Generate Upto 50% New Bookings - Customer Case Study

Kroopin’s Poopin Scoopin, a Michigan-based dog waste removal company founded in 2018, needed a better way to handle customer inquiries and missed calls. They were losing potential bookings, especially after hours and when crews were out in the field, and an answering service did not provide the industry knowledge or customer experience they wanted. Emitrr’s missed call-to-text solution gave them a way to respond quickly even when no one could pick up.

With Emitrr, every missed call triggered a text conversation so customers could still get answers, request quotes, and book services. This improved engagement and helped Kroopin’s Poopin Scoopin capture more leads, resulting in 50% more bookings and 100% of calls being answered.

Kroopin’s Poopin Scoopin