Case Study: Animal Wellness Center of OKC reduces no-shows and saves 10+ hours per month with Emitrr

Animal Wellness Center Of OKC reduces no-shows by 60% with Emitrr

Animal Wellness Center Of OKC, a busy veterinary practice, faced challenges with manual appointment reminders and a high rate of patient no-shows. Their previous process of calling each patient was time-consuming. They sought a modern, HIPAA-compliant solution from vendor Emitrr to automate reminders, improve communication, and grow their online reviews, aiming to save staff time and enhance the patient experience.

By implementing Emitrr's suite of products, including Patient Reminders and Interactions, the practice automated 100% of its reminders via text and email. This solution from Emitrr led to a 60% reduction in no-shows and saved over 10 hours of manual work per month. Additionally, the platform helped them generate 28 new reviews and manage patient communication more effectively through a centralized dashboard for texts and web chats.

Animal Wellness Center Of OKC