Case Study: Animal Wellness Center Of OKC reduces no-shows and saves 10+ hours/month with Emitrr

Animal Wellness Center Of OKC - Customer Case Study

Animal Wellness Center of OKC, a busy veterinary practice in Oklahoma City, wanted a better way to automate patient reminders, reduce no-shows, improve review generation, and communicate with pet owners through their preferred channel—text. The practice used Emitrr’s patient reminders, reviews & reputation, and interactions tools to replace manual calling and unify patient communication in a HIPAA-compliant platform.

With Emitrr, Animal Wellness Center of OKC automated 100% of appointment reminders, added text/web chat/missed-call communication, and streamlined review requests and responses. As a result, Emitrr helped the practice reduce no-shows by 60%, save 10+ hours per month, generate 28 new reviews, send 2,660 messages and 288 reminders, and secure 172 appointment confirmations.

Animal Wellness Center Of OKC