Case Study: a mid-market financial institution slashes loan processing time with Emerline’s open banking platform

a mid-market financial institution slashes loan processing time by 85% with Emerline

The customer, a mid-market financial institution, faced significant challenges due to its manual, paper-based loan origination process. This outdated model led to high operational costs, a risk of human error, and a poor customer experience that resulted in high applicant abandonment rates. To compete with nimble fintechs, the institution partnered with Emerline to build a data-driven, automated lending platform powered by Open Banking.

Emerline engineered a comprehensive digital lending platform integrated with Plaid's Open Banking API to automate data verification and underwriting. The solution slashed loan processing time by 85%, increased application completion rates by 40%, and expanded into new markets by 25%. Emerline's platform also decreased the institution's underwriting operational costs by 60%, fundamentally transforming its business model.