Case Study: a UK energy provider cuts materials reporting time with Emergent

UK’s Top Energy Provider - Customer Case Study

The UK’s top energy provider faced a significant challenge in tracking leftover materials after field installations. Their 3,500 field engineers were burdened with a slow, manual reporting process that led to low adoption, wasted inventory, and higher logistics costs. They turned to Emergent to find a solution without requiring extensive engineering resources.

Using Emergent, a non-technical operations leader built an AI-powered web app in just two days. The solution allowed engineers to simply take a photo of leftover materials, which the app would automatically identify, count, and match to the job's bill of materials. This innovation from Emergent led to a 98% faster delivery time, a 99% reduction in cost compared to traditional development, and 100% satisfaction from the pilot group of engineers.