Case Study: Pet Ultra streamlines inventory and boosts revenue with EMERGE App

Pet Ultra - Customer Case Study

Pet Ultra, a pet product e-commerce business run by Priscilla Lim, was struggling with lost stock, unfulfilled orders, unbalanced books, angry customers, and supplier disputes. Because the company sold primarily on Magento and used a drop ship model, Pris needed a way to stay on top of orders and inventory without a warehouse, but her manual process was not working.

Pet Ultra chose EMERGE App, which integrates with Magento and Xero to centralize real-time orders and accounting data in one place. Priscilla said she had EMERGE App running in 20 minutes, and the change helped eliminate order processing and logistics problems while driving 30% month-on-month revenue growth and handling up to 30 new orders per day.

Pet Ultra

Priscilla Lim

Manager