Case Study: Vancouver Airport Authority achieves automated mobile expense reporting and streamlined AP processing with Emburse

Vancouver Airport Authority - Customer Case Study

Vancouver Airport Authority (YVR) faced a fully manual expense process—employees completed Excel expense sheets, attached hard‑copy receipts, walked them to managers for approval, and AP staff manually entered reports into the Oracle ERP. To automate workflows, improve mobile receipt capture and gain better spend visibility, YVR selected Emburse’s EXPENSE solution.

Emburse delivered a mobile expense reporting platform with Snap & Send receipt capture, line‑level receipt attachments, built‑in compliance checks, U.S. Bank corporate card integration and direct integration to Oracle E‑Business Suite R12. A two‑phase rollout (100 users in phase one, then the remainder after 45 training sessions) eliminated duplicate data entry for Accounts Payable, sped approvals, improved manager visibility and provided analytics for spend and fraud review—producing clear efficiency gains and strong organizational buy‑in for Emburse.

Vancouver Airport Authority

Diana Vuong

Controller