Case Study: University of Illinois System achieves 10+ hours saved per week and improved reporting with Emburse

University system switched to Emburse to enhance user experience

The University of Illinois System switched from a paper-based and outdated electronic process to Emburse (deploying Emburse Chrome River, Emburse Analytics, and Emburse Solution Administrator) after struggling with limited data accessibility, lack of customization, and no mobile capabilities—issues that left finance teams manually compiling reports and frustrated end users.

Emburse implemented a customized solution with built-in rules, card feeds, mobile app and email approvals, and Emburse Analytics to automate compliance and improve reporting. The changes saved finance more than 10 hours per week, delivered granular data for state reporting, enhanced the user experience, and set the university up for ongoing ROI improvements.

The University of Illinois System

Melissa Plotner

Associate Director of Payment Operations