Emburse
75 Case Studies
A Emburse Case Study
Holland Company LP, an engineering rail-solutions provider with about 600 employees (roughly 400 field-based), was processing roughly 800 expense reports a month on Concur but faced poor customer service and unmet requests. Seeking a more mobile-friendly, supported T&E system, Holland selected Emburse’s Certify to provide mobile receipt capture, integrated mileage/mapping, automated per diem flagging and tighter policy controls.
Emburse implemented Certify across Holland’s field workforce and integrated it with the company’s ISS accounting system, simplifying report creation, submission, approval and reimbursement. The deployment improved user satisfaction, cut accounting effort by about 6 hours per month, sped employee reimbursements by roughly 2 days, and reduced manual data entry and errors while enabling faster support through Certify’s direct help channels.
Amy Hatfield
AP Clerk