Case Study: Pharmacists Mutual Insurance Company cuts reimbursement time by 12 days with Emburse Professional

Specialty insurer establishes a new policy against inefficient T&E practices

Pharmacists Mutual Insurance Company, a specialty insurer for pharmacists and other healthcare providers, struggled with a complicated, paper‑based expense system that lacked needed features and left employee reimbursements taking 14–17 days. To fix slow approvals, manual reconciliation, and high paper/postage costs, the company implemented Emburse’s expense management solution, Emburse Professional.

Emburse Professional automated reporting, enabled electronic receipts and approvals, and integrated all general ledger accounts, cutting processing time to a maximum of 5 days (12 days faster) and speeding reconciliation by 3 days. Emburse’s solution also reduced postage costs by $1,944, saved about 4,800 sheets of paper annually, and improved visibility and adoption through in‑system inquiries and intuitive tools.

Pharmacists Mutual Insurance Company

Terri Tweedy

Management Accountant